Privacy Policy

Last updated: 5 September 2026

This policy explains how the AUREKO online store collects, uses and shares personal data when you browse the store, place an order, contact us or otherwise use our services. The store is powered by Shopify.

1. Controller and contact

The data controller is Dorian Poumay, Entrepreneur individuel (EI), trading as AUREKO, with registered business address at 12 Impasse du Couvent, 84170 Monteux, France, SIREN 999 132 921. For privacy questions or to exercise your rights, contact Aureko@gmail.com.

2. Data we may process

Depending on how you use the store, we may process identification and contact details, billing and delivery information, order and transaction information, customer-service communications, account information, device and browser information, IP address, cookie identifiers and information about how you use the store.

3. Purposes

Processing, fulfilling, delivering and supporting orders and returns.
Providing customer service and responding to requests.
Operating accounts and remembering preferences.
Securing the store, preventing fraud and enforcing our terms.
Meeting legal, tax, accounting and regulatory obligations.
Where permitted, measuring performance, improving the store and providing marketing or personalised advertising subject to applicable consent and opt-out rights.

4. Legal bases

Where the GDPR applies, processing may be based on performance of a contract, compliance with legal obligations, legitimate interests where those interests are not overridden by your rights, or your consent where consent is required.

5. Shopify and service providers

Our store is hosted through Shopify, which processes personal data to provide ecommerce, checkout, security and related services. We may also use payment processors, fulfilment and delivery providers, analytics providers, customer-support providers and professional advisers where necessary.

6. International transfers

Some providers may process data outside your country. Where required, transfers are protected through recognised safeguards such as adequacy decisions or approved contractual clauses.

7. Cookies

We use necessary cookies for core store functions and, depending on your choices and applicable law, cookies or similar technologies for analytics, personalisation and advertising. See our Cookie Policy and use the store's cookie/privacy controls where available.

8. Retention

We keep personal data only for as long as reasonably necessary for order fulfilment, customer support, fraud prevention and legal, tax or accounting obligations.

9. Your rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your personal data, restrict or object to processing, withdraw consent or request portability. Email Aureko@gmail.com to submit a request. We may need to verify your identity.

10. Complaints

If you are in France, you may lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL). If you live elsewhere in the EEA or UK, you may contact your local data-protection authority.

11. Security and changes

We use reasonable organisational and technical measures, while no internet transmission or storage method can be guaranteed to be completely secure. We may update this policy to reflect legal, operational or service changes.